US regulators: Official recall of 1M Samsung Note 7 phones

FILE - In this Sept. 8, 2016 file photo, a Samsung Electronics' Galaxy Note 7 smartphone is displayed at the headquarters of South Korean mobile carrier KT in Seoul, South Korea. Samsung’s recall of 2.5 million Galaxy Note 7 phones after several dozen caught fire and exploded may stem from a subtle manufacturing error, but it highlights the challenge electronics makers face in packing ever more battery power into ever thinner phones, while rushing for faster release dates. (AP Photo/Ahn Young-joon, File)
FILE - In this Sept. 8, 2016 file photo, a Samsung Electronics' Galaxy Note 7 smartphone is displayed at the headquarters of South Korean mobile carrier KT in Seoul, South Korea. Samsung’s recall of 2.5 million Galaxy Note 7 phones after several dozen caught fire and exploded may stem from a subtle manufacturing error, but it highlights the challenge electronics makers face in packing ever more battery power into ever thinner phones, while rushing for faster release dates. (AP Photo/Ahn Young-joon, File)

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BETHESDA, Md. (AP) — U.S. regulators issued an official recall of Samsung’s Galaxy Note 7 phone on Thursday because of a risk of fire.

Samsung already has voluntary recalled the devices after a few dozen devices exploded or caught fire. That was out of about 2.5 million phones sold.

The U.S. Consumer Product Safety Commission is stepping in on a formal recall. Its chairman, Elliot Kaye, blasted Samsung for trying to do the recall on its own, saying that anyone who believes that to be adequate “needs to have more than their phone checked.”

FILE - In this Thursday, Aug. 11, 2016, file photo, models hold Samsung Galaxy Note 7 smartphones during a launch event at the company's headquarters in Seoul, South Korea. In a statement issued Friday, Sept. 9, 2016, the U.S. Consumer Product Safety Commission said owners of the Galaxy Note 7 smartphones should turn them off and stop using them because of the risk that their batteries can explode. (AP Photo/Ahn Young-joon, File)
FILE – In this Thursday, Aug. 11, 2016, file photo, models hold Samsung Galaxy Note 7 smartphones during a launch event at the company’s headquarters in Seoul, South Korea.  (AP Photo/Ahn Young-joon, File)

Samsung promised replacement devices, but that was put on hold while regulators reviewed the situation. Kaye said customers will now be offered full refunds, not just replacement devices, if they choose. Note 7 owners need to contact Samsung and provide a number from the back of the phone to determine whether that unit is at risk.

Kaye said about 1 million devices are affected.

The recall comes at a crucial time for Samsung, as its rival Apple just announced its own latest versions of the iPhones, which go on sale Friday. The Note series is one of Samsung’s most expensive, and demand for the phone had been high.

U.S. aviation safety officials also have taken the unusual step of warning airline passengers not to turn on or charge the phone during flights, or put them in checked bags.

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