NASHVILLE, Tenn. (WKRN) – An East Nashville post office hasn’t had air conditioning for three weeks.
Last Wednesday, an employee passed out inside the building, but the unit still hasn’t been replaced.
Now, customers and employees are complaining about the intolerable heat.
“For the few minutes I was inside, I felt like I was in a furnace,” said customer Natasha Lane-Cotton. “I was profusely sweating, uncomfortable.”
A United States Postal Service (USPS) spokesperson said the air conditioning unit went out at 1109 Woodland Street three weeks ago, and they sent a maintenance person to investigate.
When the maintenance person discovered it couldn’t be fixed, USPS ordered a new one, but it hasn’t come in yet. The spokesperson said they have no idea when the unit will.
A week after the female mail carrier collapsed, USPS installed a temporary unit. Box fans have also been placed at the front desk but customers say they’re not working.
“You have people coming all day long to ship out their mail. You should think of the customers,” said Tara Henderson. “Just because it’s government run and you want to put it on the back burner. That shouldn’t matter.”
News 2 asked more about the employee who passed out. The female carrier has been employed with USPS since 2014, but the service wouldn’t disclose anything else about her.
USPS told News 2 over the phone that they train their employees on how to stay cool in summer and warm in winter but declined our request for an on-camera interview.