COLUMBUS, Ohio (WCMH)–Cricket Wireless confirmed Friday it is experiencing problems with service outages.
Customers nationwide have been reporting that they have no service. The “Down Detector” website has logged complaints from coast to coast.
Reports of outages first started around 4 p.m. Friday. As of early Saturday morning, service is still down for many of those customers.
The company says they are aware of the outage and that they are working around the clock to restore service to affected customers.
Many customers are turning to vent their frustrations over the outage and a perceived lack of communication from the prepaid wireless carrier.
Cricket Wireless is a prepaid phone provider that operates on the AT&T network. It has operated as a subsidiary of AT&T since AT&T purchased the company in 2014.