Lyft to bring 380 new jobs to Nashville

Lyft Generic
Photo: WKRN

NASHVILLE, Tenn. (WKRN) – The ridesharing service Lyft announced Monday morning its plans to invest $51 million in Nashville and bring a total of 380 jobs to the city in the future.

According to a news release, the company hopes to hire 100 members for their customer experience team by the end of the year.

“It’s pretty exciting when a company understands that Nashville is such a great place to bring their people to,” Lyft driver Joni Bicknese said.

Lyft’s customer experience team will be housed in the historic Sash & Door building located in downtown Nashville and will support drivers and passengers with timely answers to their questions.

With more than one million rides per week, Lyft has become the fastest-growing transportation app in the United States and is the only ridesharing service with a 24/7 critical response line.

“Lyft’s announcement today highlights the fact that Nashville is rapidly becoming known as a center for innovation and technology,” Nashville Mayor Megan Barry said.

She continued, “We’ve worked to embrace the ride-sharing economy as an important component of a diverse and robust transportation system that increases options for residents and tourists alike. I thank Lyft for their investment in Nashville and for bringing more high-quality tech jobs to our city.”

Lyft first made their ridesharing services available to the Nashville market two years ago.

“I haven’t had a bad experience,” Lyft user Alex Golden said. “Everyone is super friendly. It’s all local people. Drivers are nice and get us where we need to go.”

Some local cab drivers told News 2 they are concerned about the expansion.

“We’re worried about it,” Soleopan Yusuf said. “I’m trying to move somewhere else to get a job.”

To apply for a position with Lyft’s customer experience team, visit

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