Albuquerque firefighter hangs up on 911 caller as teen dies

Albuquerque firefighter on administrative duty after mishandling 911 call

ALBUQUERQUE, N.M. (KRQE) –  An Albuquerque firefighter could be in trouble for hanging up on a 911 caller frantically seeking help for a 17-year-old shot at a party.

Jaydon Chavez-Silver was shot and killed during a party in the Heights back on June 26. He had only been there for five minutes when someone started shooting at the home. During the 911 call, frantic attempts to save the high school student’s life are audible in the background.

Albuquerque Fire Department says the firefighter on the line is Driver Matthew Sanchez, who was working in the dispatch center that night. He repeatedly asks if Jaydon is breathing, but when the caller gets annoyed with the questions and snaps at Sanchez, the firefighter tells her she’s on her own and hangs up on her.

Albuquerque Fire Chief David Downey released the following statement:

“After learning of the alleged misconduct, Driver Matthew Sanchez was immediately removed from the dispatch center and placed on administrative assignment. An internal investigation has been initiated. As the Chief of the department, I am taking the allegation very seriously.”

Jaydon’s mother heard the call shortly after it was released to KRQE. She says she’s heartbroken by the way the firefighter acted on that 911 call.

“They’re beyond belief about what happened,” said Dan Sparago, a spokesperson for the family. “But at the same time they want to focus on [catching] the people who did this.”

His family is asking anyone with information to come forward.

“They have complete confidence in the Albuquerque Police Department and they’re sure that the detectives are doing all they can to find the people who did this,” Sparago said.

Police say they believe Jaydon was not the intended target, but simply in the wrong place at the wrong time.

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