Jeni’s stops production after listeria found inside facility again

Jeni's Ice Cream

NASHVILLE, Tenn. (WKRN) – Jeni’s Splendid Ice Cream announced Friday they have discovered listeria inside the company’s production facility again, prompting a stop on production.

According to a statement by the company, listeria was discovered after “routine swabbing as part of our monitoring program.”

Production was stopped earlier in the week when the discovery was made. The company has been investigating where and how it may have re-entered the facility.

“We have a theory and are testing that theory. We don’t yet have a timeline for the resumption of production,” said the statement.

The company stopped production in April after a possible presence of listeria monocytogenes was detected. A voluntary recall was issued for of all of their ice creams, frozen yogurts, sorbets and ice cream sandwiches.

Production resumed on May 13, and the company has been testing every batch of ice cream, holding them until they learned that the testing did not detect any traces of listeria.

The company said it is confident that all of the ice cream that has been served in shops since reopening has been safe and is 100 percent listeria-free.

After the most recent detection of listeria, all scoop shops are closed temporarily because the company does not have enough ice cream to keep them stocked.

After they eradicate the problem and have thoroughly tested the facility, they will restart making ice cream.

Sometime thereafter they’ll announce a date when shops will reopen.

Madison White lives near the Jeni’s Splendid Ice Creams Shop in east Nashville on Eastland Avenue.

“My community is going to be so sad over there,” she said. “I feel like it is going to be crazy for them.”

White and her roommates are frequent customers and had returned to the ice cream shop after the April production halt ended in May

“I felt awful for them actually because we all support their brand and stuff,” she said. “They were going through a hard time.”

She continued, “We were sad to see it because we missed eating ice cream.”

Kristin Jeppson stopped near the new location in Hillsboro Village, which was scheduled to open Friday.

Jeppson said she does not think this latest shutdown for listeria will hurt the business in the future when they reopen.

“Everyone is really supportive of Jeni’s,” she said. “Everyone knew the store and said we felt so bad for them. The flavors are really unique and original,” she said. “It’s kind of a cool Nashville thing.”

The Hillsboro Village location will be Jeni’s fourth Nashville location.


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