911 calls released after guests fall ill at Gaylord Opryland

Gaylord Opryland
(Photo: WKRN)

NASHVILLE, Tenn. (WKRN) – The 911 calls made by several guests who reportedly got sick at the Gaylord Opryland Resort and Convention Center last week were released Thursday.

The revealing calls depict guests in need of medical help after they suddenly came down with a violent illness.

One caller told a dispatcher, “Her stomach is hurting really bad.” During the call, a woman can be heard screaming in pain the background.

Another caller told 911, “There’s some kind of outbreak, I guess, at Gaylord, some kind of sickness going on, stomach virus or something.”

The Metro Public Health Department began investigating after multiple guests experiencing gastrointestinal and/or flu-like symptoms, including nausea, vomiting and diarrhea.

The exact number of those affected has yet to be released but since their investigation began, three people have been diagnosed with norovirus.

According to the CDC, norovirus is the leading cause of disease outbreaks from contaminated food in the United States.

Health officials said norovirus is very easily spread from person to person, which can make it difficult to pinpoint a source.

In a release sent Monday, health officials also stated, “Opryland continues to exceed the health department’s recommended cleaning and disinfecting measures to stop the spread of infection.”

Anyone requesting information regarding the investigation should call 615-340-5632 or send an email to NDR.notify@nashville.gov.

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